Request HVAC or Plumbing Service in Gastonia, NC

LOCALLY OWNED & OPERATED · SERVING SINCE 2009

Tell us what’s happening.
We’ll help with the next step.

Request heating, cooling, plumbing or electrical service from Jimmy Jones Company. Share your details below so our team can confirm the work, coverage and appointment availability.

Need service today? Call to check availability. Same-day appointments depend on availability. For urgent problems, call instead of waiting for an online reply.

How can we help?

Fields marked * are required. Sending a request does not confirm an appointment; our team will contact you about scheduling.

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Having trouble with the form? Open the service request form in a new tab or call (704) 496-1839.

FROM REQUEST TO SCHEDULED VISIT

What happens next?

We’ll use the contact details you provide to discuss the request and arrange the next step.


  1. Share the problem.

    Provide your callback number, service address and the help you need. Include a brief description of the symptoms or project.


  2. Confirm the details.

    Our team will confirm coverage, the service requested and appointment availability. Ask about the visit scope and any diagnostic or service charges.


  3. Agree on the visit.

    We’ll confirm scheduling with you. An online submission alone does not reserve an appointment or guarantee same-day service.

THE RIGHT HELP FOR YOUR PROPERTY

What can we help with?

Not sure which service to choose? Describe the issue in the form or call our team.

Electrical

Electrical service in North Carolina. We currently prioritize smaller residential jobs; discuss larger projects and availability with us.

Electrical Service →

Commercial service

Discuss heating, cooling and maintenance needs for your Gaston County business.

Commercial Service →

Jimmy Jones Company technician checking an outdoor AC unit with an electrical test meter
Service from a local companyA Jimmy Jones Company technician checking outdoor HVAC equipment.

GASTONIA & SURROUNDING COMMUNITIES

Let’s confirm coverage for your address.

We provide HVAC service across Gaston County and the greater Charlotte region, with coverage in selected South Carolina communities, including areas of York County.

Plumbing and electrical services are available in North Carolina only. Tell us your address and the work you need so we can confirm coverage and scheduling.

  • Locally owned and operated
  • Serving the region since 2009

WHEN IT CANNOT WAIT

Call for urgent service.

For an urgent heating, cooling or plumbing problem, call (704) 496-1839 during business hours. We’ll discuss your situation and current availability.

Immediate safety emergencies

If you smell gas, leave the area immediately. From a safe location away from the smell, call your gas utility’s emergency line or 911. Do not wait for a service callback. Stay outside until emergency responders or the utility say it is safe to return.

If there is smoke, fire or an immediate electrical danger, leave the area and call 911 from a safe location. Keep away from water that may be in contact with electrical equipment.

For an active plumbing leak, shut off your home’s main water valve only if you can reach and operate it safely, then call us for service.

BEFORE YOU SEND YOUR REQUEST

Service request questions.

Does submitting the form book an appointment?

No. Your submission sends your details to our team. We’ll contact you to confirm the service, your location and appointment availability. Call for urgent needs.

Is every visit or estimate free?

No. Free replacement estimates are available. Diagnostic testing and repair visits are separate and may involve charges. Ask our team to confirm the scope and any charges when scheduling.

What if I do not know the equipment model or the cause?

You can still request service. Describe what you notice, when it started and whether it has happened before. Your name, callback phone, service address and service needed are required; share other equipment details if you know them.

JIMMY JONES COMPANY

Ready to request service?

Call our local team or send the details we need to help plan your visit.