HVAC Repair & Service
in Mecklenburg County, NC

CHARLOTTE & MECKLENBURG COUNTY

Get comfortable again.
Know what comes next.

AC not cooling? Furnace not heating? Jimmy Jones Company helps homeowners and businesses arrange heating and air-conditioning repairs, seasonal maintenance and system replacement.

We are locally owned and operated, serving the greater Charlotte area from our Gastonia office. Start with your address and what has changed—we’ll help you arrange the right service.

Tell us your service address, equipment type and symptoms. Call to confirm coverage and appointment availability.

Technician beside an outdoor heating and air-conditioning unit

TELL US WHAT THE SYSTEM IS DOING

Heating and AC repair in Mecklenburg County

The same symptom can have more than one cause. An inspection helps separate an equipment fault from an airflow, control or comfort issue before you decide on a repair.

Air-conditioning repair

Request help for warm air, weak airflow, repeated starts and stops, new noises or water around the indoor unit. Tell us whether the whole property is warm or just certain rooms, and when the problem began.

Explore cooling services

Furnace repair

If the furnace will not start, stops before the space warms up or keeps restarting, describe that sequence when you call. We service gas and electric furnaces; share the equipment type and any displayed error code if available.

Explore heating repair

Heat-pump repair

Tell us whether the problem affects heating, cooling or both. Longer cycles and temporary winter frost can be normal. Persistent heavy ice or a system that no longer maintains temperature deserves a closer look.

What to expect at a visit

Equipment we service: central air conditioners, gas and electric furnaces, heat pumps, ductless mini-splits and hybrid systems. Share the make and model so we can confirm the work needed.

INSPECTION · EXPLANATION · YOUR APPROVAL

What happens during a repair visit?

  1. Describe the problem

    Give our office the service address, equipment type, symptoms and access details. We confirm appointment availability and discuss applicable service or diagnostic charges.

  2. Understand the findings

    The technician inspects the system based on the problem and equipment. We explain what was found, the recommended work and the proposed cost before you authorize a repair.

  3. Agree on the next step

    After your approval, we arrange the work. Parts, access and the repair scope can affect completion. If a return visit is needed, we explain the next step and confirm scheduling.

Need help with an urgent loss of heating or cooling? Call to discuss the situation and current availability. An online request is not a confirmed appointment.

PLAN BEFORE PEAK HEATING & COOLING SEASONS

HVAC maintenance
for year-round comfort

Arrange cooling service before summer and heating service before colder weather. Follow the care requirements for your equipment and tell us when it was last serviced.

Include the number of systems, equipment type, make and model if known, and access details. We discuss the visit scope and report findings or recommended work. If the system is already failing to heat or cool, describe the problem when booking.

Arrange HVAC Maintenance

Choose “Maintenance / Comfort Club” and include your Mecklenburg County service address.

REPLACEMENT & NEW INSTALLATION

Choose equipment
around the property.

Repeated repairs, uneven comfort and changing needs can make replacement worth discussing. We compare the findings and repair options with a replacement estimate so you can make an informed decision.

Every replacement assessment includes a Manual J load calculation. It helps determine heating and cooling needs instead of relying only on the size of the old unit. Tell us about additions, rooms that stay uncomfortable and changes to how you use the space.

BUSINESSES & MULTIFAMILY PROPERTIES

Commercial HVAC service
around your property’s needs

For commercial or multifamily HVAC service in the greater Charlotte area, share the number and type of systems, affected spaces, access requirements and who can authorize work. Tell us about operating hours or tenant coordination that may affect a visit.

We’ll discuss the equipment and service scope before scheduling. Explore commercial HVAC maintenance.

Uneven rooms, humidity or stale air?

Describe where and when the problem occurs, even if the system still runs. Equipment, airflow and indoor-air needs should be considered together before selecting an accessory or a replacement.

Learn about our indoor air quality services and discuss options that fit your system.

LOCALLY OWNED & OPERATED

Serving Mecklenburg County
from our Gastonia office

We serve Charlotte and the surrounding Mecklenburg County area. Give us your exact service address so our office can confirm coverage, equipment needs and appointment availability.

Jimmy Jones Company
5639 Gallagher Dr, Gastonia, NC 28052
704-496-1839

Office hours: Monday–Friday, 7 a.m.–8 p.m.; Saturday, 8 a.m.–8 p.m. Call to confirm appointment availability.

Also need plumbing service? Plumbing and electrical work are available in North Carolina only. Service in selected South Carolina communities is HVAC only.

View Our Service Areas

BEFORE YOU BOOK

Mecklenburg County HVAC questions

Can I request same-day or emergency HVAC service?
Call 704-496-1839 to explain the problem and confirm current availability. We do not promise a same-day arrival or round-the-clock response. Online requests need confirmation from our office.
Do you repair heat pumps and ductless mini-splits?
Yes. We service heat pumps, ductless mini-splits, central air conditioners, gas and electric furnaces, and hybrid systems. Share the make, model and symptoms so we can discuss your equipment and the service needed.
Is an HVAC repair estimate the same as a free replacement estimate?
No. Finding the cause of a heating or cooling problem may require a paid diagnostic visit. Ask about applicable charges when scheduling. Replacement estimates are free, and we explain recommended repair work and its cost before you authorize it.
Can I book maintenance without an active breakdown?
Yes. Request seasonal heating or cooling maintenance and tell us the number and type of systems. You can also review Comfort Club membership for two seasonal visits and the listed member benefits.
Do I need a new system if one room stays too hot or cold?
Not necessarily. Describe the affected rooms and when the issue occurs. The equipment, airflow and property’s needs should be considered before deciding whether a repair, other improvement or replacement makes sense.
What should I include in my service request?
Include your Mecklenburg County address, phone number, equipment type and what has changed. Add the number of systems and any access details. For managed properties, identify the contact who can approve work. Our office will follow up to confirm coverage and scheduling.

LET’S TALK ABOUT YOUR HEATING & COOLING

Ready to arrange HVAC service?

Tell us your address, equipment type and the help you need.
Call to confirm appointment availability.